Also known as: pjsherman
I am a user experience designer, researcher, strategist and leader. I ensure that products and services are usable, useful and delightful. Skills and Methods Interaction design. Rapid iterative prototyping. User research and usability methods. Systems development life cycle (SDLC) process design and improvement, including agilescrum. Domains Security and IT management. Web and mobile ecommerce. Search design. Educational technology. Telecommunications management systems, including voicedata, optical transport, and last-mile access technologies. Financial, tax, accounting business management.