Staten Island, NY | Morris Plains, NJ
Information Technology professional with expertise in leading international projects and managing multi-cultural teams. Proven track record in delivering IT operational excellence for organizations with complex infrastructure landscape. Demonstrated knowledge of ITIL and how to leverage for process improvement and advance service management objectives. Strong customer focus, resource and financial planning skills. Extensive people management experience with ability to empower and motivate on a global scale. Specialties Infrastructure / Operations Support ITIL / ITSM Process Development Business Application Development Monitoring & Job Scheduling Tools Outsourcing / Off-shoring Disaster Recovery Project Management Life Cycle Financial Budget Planning Packaged Applications Vendor Management
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