Also known as: aastimac
Business driven, collaborative, hands-on, “roll-up-the-sleeves†IT leader with customer and top / bottom line focus. Solves customers’ problems and challenges while acting in their best interest. Builds high performance, fast-paced, results-oriented, cross-functional teams and individuals. Effective decision-maker and communicator. Proven matrix management and delivery track record of high value, integrated / optimized solutions and processes. Effectively manages evolving customer expectations, while monitoring and enhancing satisfaction. Industry expertise in insurance, financial services, manufacturing / distribution and software product / technology. I. Strategy and Direction - Global roadmap for Incapital; consolidated systems, infrastructure, governance, data, people II. Cost Reduction - $100M; Led redirection of State Farm’s agent policy management/claims program III. Ahead-of Schedule / On Time, Within Budget - Led successful delivery of e-Commerce/ B2B platforms supporting ActivateIT’s 60,000+ reseller and enterprise customers. - Redirected delivery of 400+ TPS, high availability, real-time, J2EE, Agile, FraudManager product to eFunds / clients with matrixed / offshore teams - Redirected 13 $100M+ mission critical PeopleSoft programs for State Farm - Re-platformed Blue Cross, IL systems; costs down 40%, delivery time up 50% - Delivered global health insurance / prescription systems for 9M Egyptian citizens IV. Improved Customer Service / Quality - Reporting weeks to minutes; data quality up 100% with BI solution for Hallmark Services - Decision-making 30 days to immediate; re-platformed, .NET, Sales Force Automation and BI solution for US Can V. Governance - Delivered PMO; Implemented best practices for State Farm’s 2,500 member IT department - Budget accountability up to $10M+, services P&L’s up to $11M+, teams up to 120+ - Outsourcing / global business practices in India, Middle East, Mexico, South America Specialties IT Roadmaps, Program/Project Management, Cost Control / P&L, Business Development, IT-Business Collaboration / Alignment, Data Warehouse & Business Intelligence, Systems / Data Architecture, Solution Design, Construction, Integration, Delivery, Corporate IT / Consulting Services Management, IT Effectiveness / Readiness / Governance, Outsourcing/Offshore, Vendor Management, Network & Infrastructure, Turnaround / Project Recovery, Talent Development, ERP / CRM / e-Commerce, B2B & B2C / Agile, SaaS
