Saratoga Springs, UT | Salt Lake City, UT
Also known as: flavio
VP of Customer Support I'm passionate about developing, managing, and delivering great customer service, creating unique customer experiences and managing efficient, cost-effective customer service and technical support teams. I have a background in Technology Management, live and breathe technology. My emphasis is in managing customer service teams, operations management, and online customer experience. I'm excited about early stage startups and what they have to offer, and developing early-stage customer service teams. It's my mantra that customer focus is the pathway to lasting success. Passion, attitude, focus, and effective action are the key to consistently delivering a fantastic product and service. Customers are not always right, but they are always customers. Building organizations and processes around serving customers and delivering an exceptional service experience wins the customer, the customer relationship, and customer loyalty. Specialties Customer Service, Customer Service Management, Customer Experience, Managing Customer Service Teams, Technical Support Management, Customer Loyalty Development, Customer Service Training, Technical Support Management, Technical Support Training, Call Center Management
