Also known as: ITSM_Lisa
Lisa Schwartz, co-founder and Chief Operating Officer of ITSM Academy, leads and directs the operations of the company. A Certified Process Design Engineer (CPDE), and self proclaimed Process Junkie, Lisa holds certifications in ITIL? and ISO/IEC 20000. She ensures ITSM Academy is run on best practices principles, focusing on Continual Service Improvement ? inside and outside of the training room.
Also known as: ladylenior
Lisa Phelps lives in Fort Myers, Florida. Some of Lisa family members are Randall W Pheps and Randall W Phelps.
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