It has been my distinct privilege to serve and represent some of the world's most iconic and influential brands in the hospitality, automotive, biotech and luxury industries. My passion is business and education, and the places where those two intersect to create more meaningful employee and customer experiences. I have particular interest in the engagement of Millennial Gen Y customers and employees. An attorney by education, I spent my early career in higher education where I served as a Visiting Professor and university administrator. In , I was introduced to corporate training as a way to combine my interests in education, business and leadership. I love my work, and here are some of my interests, expertise and industries that I have served Topics of Passion and Expertise Leadership and Emotional Intelligence The Generation Y Worker and Customer Customer, Guest and Patient Experience Employee Engagement Premium Brand Culture and Premium Employee Behavior Most Effective Skills Group and Team Facilitation Motivational Speaking Training Design and Delivery Connecting with a Broad Range of Employee Income, Education and Skill Levels Strong business writing, assessment and verbal communication skills Develop and tailor learning programs to meet the highly specialized needs for specific audiences and sophistication levels Strong Industry Knowledge Automotive Hospitality and Hotels Health Care Higher Education Entertainment and Media Retail I am a certified facilitator for Situational Leadership and for the Personal Strengths SDI inventory. I am a member of ASTD. I have both US domestic training experience as well as Europe, Africa and Middle East. I served previously as an adjunct professor in the Organizational Leadership Ed.D. program at Pepperdine University, Irvine, California.read more ...read less ...
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Legislative Director At U.s. Rep. Bob Clement
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