Tenured university business professor specializing in technology management. Research interests: e-business; online behavior; technology mediated customer service; human-computer interaction; negative impacts of technology on individuals; interaction between IT professionals and business clients; emotional explanations for technology use; psychometrics and other statistical techniques. Professional experience: academia, industry, and the militaryread more ...read less ...
University Of British Columbia
Indiana University - Kelley School Of Business
Purdue University
University Of British Columbia
Director At Cio Association Of Canada - Vancouver Chapter
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