San Francisco-based User Experience (UX) researcher with a strong background in engineering. years experience at Google where he was lead researcher on many products including Google Adwords and Google Chrome. Enjoys working with teams to understand the needs of their users and ensure their products work in the real world. PhD in Human-Computer Interaction from Imperial College London, MSc in Cognitive Science and Natural Language from Edinburgh University. Specialties UX specialties discountguerilla user research, customer development, UXproduct strategy, cognitive walkthroughs, usability testing, field research, persona and scenario development, information architecture, interactionworkflow design, UX education. read more ...
  • research
  • tools
  • prototype
  • interaction design
  • information architecture
  • The University Of Edinburgh
  • Imperial College London
  • CEO
  • Sundown Recovery Center
  • Association Of Charter Educators

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