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Mike Brooks is founder and principle of Mr. Inside Sales, a Los Angeles based inside sales consulting and training firm, and author of the award winning books on inside sales The Real Secrets of the Top , and his new book, The Ultimate Book of Phone Scripts. Mike has been voted one of the most Influential Inside Sales Professionals two years in a row by The American Association of Inside Sales Professionals, and is the recognized authority in the industry. Mike is hired by business owners to implement proven sales processes that help them immediately scale and grow Multi-Million Dollar Inside Sales Teams. For more information, visit his website www.MrInsideSales.com