Objective Leverage my extensive infrastructure background and leadership experience to lead and develop a team of driven, intelligent, and knowledgeable associates in an Information Technology function. Skills Include: Most recently, obtained ITIL v3 certification Obtained ITIL certification in all ITIL practices Achieved ITIL "practitioner" certification in Problem, Change, Incident, Continuity Management, Release, and Availability practices Trained in LEAN concepts Participate in Fidelity Management Training Program as a Management Panelist and Mentor Specialties application packaging, automation, automation tools, budgeting, central point, change management, executive management, financial, imaging, intranet development, iso, itil, leadership, management, management training, microsoft windows, netscape enterprise server, oracle dba, policy analysis, process engineering, recruiting, reengineering, reports, servers, software installation, staffing, unix, vendor relations,read more ...read less ...
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