Highly skilled, richly experienced elder-care professional with an extensive background in organizing and managing communities devoted to independent living, assisted living, and memory care. Adept at selecting and managing staff personnel in many skill sets, developing and managing budgets, maintaining infrastructure, and ensuring total life-experience satisfaction among residents. My background includes over two decades in the senior housing industry with significant experience in Sales and marketing of retirement, assisted and memory care communities during construction, fill-up and maintenance phases. Operations management of full service communities in "turn-a-round," fill up, acquisition and maintenance stages. Mentoring and training of associates promoting an everyone sells focused and team orientated culture. In addition to the above skills I have obtained Over years of experience in the retirement industry both in regional and community level rolls. Expertise in working with regulatory issues in addition to state and national government agencies. Ability to increase customer satisfaction and community perception through education, training and follow-up. Specialties advertising, assets recovery, budgeting, design, event management, instruction, management, market planning, marketing, memory, mentoring, networking, newsletters, outside sales, policy analysis, publicity, quality control, receiving, sales, transportationread more ...read less ...
travel
camping
hiking
cooking
training
mentoring
strategic planning
fine arts
organizational development
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