At InfoQuest we offer a highly clinical and extremely accurate means of measuring customer satisfaction. You will receive the honest opinions of your customers and useful data to produce actionable results. If you are looking to sell more to your existing customers, reduce customer churn, develop a partnering attitude with customers, benchmark different divisions within your organisation, encourage continuous improvement or simply instil a recognised best practice, then InfoQuest is here to help through its unique BB customer survey box. We have a average worldwide response rates from hard-to-reach decision-makers, drilling down through up to questions and statements chosen by you. You get attributed, named and highly actionable feedback for that all-important -to- relationship. And results are delivered in a full-day workshop with your senior team ending with a targeted, prioritised action-plan. InfoQuests number one aim is to give you highly actionable feedback from as many of your most important, hard to reach customers as possible. For a discussion about getting the most out of your BB customer satisfaction surveys, a copy of our price list, or just a chat about the tactical approach, please contact me directly on () or by e-mailread more ...read less ...
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