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Quality assurance management professional who successfully implemented a quality system for a branch in China. History of process improvement resulting in a decreased cost of quality , using customer warranty analysis, resulting . improvement. Designed and implemented Product Identification System increasing correct product quality . and decreasing the cost of quality , annually. Recipient Quality Award for Lowest AOQL. Specialties Quality Assurance Management Process Improvement Cost Reduction Root Cause Analysis DMAIC Lean Manufacturing Kaizen -S Problem Solving Objective Management