Also known as: smartohana
High energy Internet professional with wide-ranging start-up expertise in Support, Product Management, Sales, and Marketing. A jack-of-all-trades type of individual expert in identifying business needs and fixing problems. Passion for working with customers and collaborating across the organization to build really cool stuff that not only meets customer expectations... exceeds them. Entrepreneurial individual with hands-on and results-oriented approach and proven track record for building highly effective teams and processes, enhancing competitiveness, and increasing revenue. Highly analytical and process-driven with outstanding communication skills. Specialties - Customer Service and Fraud Strategy - Technical Sales - Product Management - Product Requirements and Design - KPI Reporting - Outsource Management - PCI Security Management - Email Deliverability - Consumer Privacy and Security - Team development, hiring, training and mentorship - Presentation skills and Technical training - Developing demos and sales material - SQL - Salesforce and CRM tools - Productivity Tools expert - Web technologies
