Also known as: michelewilke
PROFILE: Business Expert, Organizational Development and Human Resources Specialist, Culinary and Event Professional, Author and Public Speaker. I have worked with over 11K people from all walks of life in Asia, Europe, and North America. Known for professionally navigating through complex plans, projects, and people. Composure, tenacity, patience, humor, and finesse are core attributes. Planning, developing, coordinating, influencing, listening, and leading are core competencies. ACHIEVEMENT HIGHLIGHTS: - Restaurant and catering company operations, management, HR, staffing and scheduling, inventory, vendor relations, facility issues, health and safety, sales, and customer service expertise both FOH and BOH. - Strong Manufacturing / Engineering company background in HR, operations, systems, and communication. - Consistently high-satisfaction feedback reports regarding results-driven intelligent change at BMW, Siemens, IBM Japan, Rover, Lear, University of Applied Science Regensburg. - Consistently high-satisfaction testimonials from 92% of clients (locally & globally): hitting targets, clarity of action, operations flow, behavior change, transitions, effective leadership, personality development, service, sales, performance, communication, human resources. - Increased sales targets, decreased operational costs, improved information and production flow, decreased absenteeism and turnover, tighter inventory – diverse work with various local and global firms and projects including fortune 500, small to mid-sized companies, family-owned businesses, and municipalities. - Development of international relations special programs for academic work, including implementation of multi-lingual curriculum and international case studies in marketing, HR, and diversity. - Turnaround project with $10M sales high-end catering company to successful outcome – vendor re-negotiations, compliance, debt reconciliation, HR restructuring, increased sales, coaching. Specialties Coaching and Training / Operations / Business Acumen / Organizational Development and HR / Sales and Marketing / Restaurant Management / Catering and Event Management / Systems and Methodologies / Business Analysis and Project Management (Soft Skills) / Professional Public Speaking
