Also known as: mhillaert
It's amazing how life's twists and turns drive you to new destinations. I have worked in the professional atmosphere as well as with my own consulting business. If you want to hear about an ultra professional, personality-less, serious social media guru... well... you might be a bit disappointed :) I'd never claim to be a social media 'guru' or 'expert'... just a mother of five who is absolutely passionate about learning and sharing knowledge. What I love most about social media is that it creates a collaborative environment where people grow together by sharing information. Being someone who loves to learn, it's quite addictive! I consider myself very lucky to have a well-rounded background, having experience in virtually every aspect of the web from working as a higher-level Linux technician to helping manage a web hosting company, to actually designing websites. I have gained substantial experience in assisting small business web hosts in many facets, including market research, web site assistance, design, and helpdesk and client and server management. Specialties Social Media Consulting/Marketing/Training/Implementation; Blog writing; Helpdesk Support; Helpdesk Management; Customer Relations - including billing and conflict resolution; Market Research; Web Site Design; Miva shopping cart setup; Image Design; Marketing Design; Linux Server Hosting Migrations; both front and back end experience in cPanel, Alabanza Control Panel and Plesk.
