Also known as: lucentrip
I am an IT professional with wide-ranging experience in my chosen field. I have enjoyed gaining knowledge in many technical arenas, including network administration (in enterprise-level, small business and residential environments), Unix administration, website administration and design, search engine optimization and all levels of technical support. In my current role as a roving IT administrator I serve as both technical support and IT consultant for thousands of residential and small business customers in the Central Florida area. This requires the ability to be both proactive and reactive. I am passionate about providing the right solution for each customer, tailor-made to their needs and their environment. I believe that with the right technology, implemented in the right manner, businesses can increase employee productivity, job satisfaction, and most of all their profit margin. Specialties Market research, home and small business networking and computer repair, office digitization, social networking, customer relations, written and verbal communication, freelance writing, analytical and troubleshooting skills, SEO writing, root cause analysis, IT consulting
