Also known as: keithhinkle
Proven and trusted leader for business, technical and sales teams to grow business by leveraging technology -- from customer, reseller, consulting and vendor perspectives. Led and built highly effective and technically adept teams for both large and small multi-vendor projects with dozens of IBM, Microsoft, Salesforce.com and Oracle customers including Ford, U of Michigan, Amway, Farmers Insurance, Michigan Economic Dev. Corp and Meijer. Projects included Siebel CRM and Business Intelligence, the national upgrade of the Internet backbone, , user file server system and desktop systems management. Led IBM Partnerworld companies growth including developing and executing new business plans, development plans and marketing plans. IBM Sr. Solution Architect - consulting on open standards based advanced distributed systems integration and highly available operations using Websphere, Rational development tools, UDBDB database, MQ, Tivoli, Lotus Notes, AIX, Linux and Microsoft products. Electrical engineer - design at IBM included mainframe processors, storage, analog and digital signal processing, PC expansion cards in San Jose, CA and Poughkeepsie, NY. Specialties CRM Strategy - Siebel, Salesforce.com, Microsoft, SugarCRM Operational Best Practices Security Awareness Resource Management Customer Service Business Process Analysis Improvement Disaster Recovery Planning IT Assessments and Audits IT Architecture Planning IT Strategic Planning Education Training
