Also known as: jtolnai0002
QA resource with progressive experience in higher education, manufacturing, publishing, and e-commerce. Expertise includes data gathering, technical and functional specifications and process creation. Knowledge of ERP systems, web based systems, internet technology, search engine optimization and performance tuning. Highly personable with ability to get in step with and engage diverse audiences and customers from the associate to management committee level. Keen ability to manage blended teams of on and off shore staff. Specialties Quality Managment Process Creation Leadership
