Also known as: ericoharris
Fifteen plus years experience as an IT Professional working extensively in Software/ Hardware Application Support and expert customer service. Specialties Operating Systems: MS Windows XP, Windows 7, AS400, UNIX, LINUX, DOS Databases / Servers: Active Directory, JD Edwards, SAP/BW, Exchange Server 2003/2007, Database Management, Oracle, MS Access, CITRIX, VPN, DHCP/DNS, TCP/IP, SQL Applications: MS Office, MS Project, MS Sharepoint, MS Visio, HEAT, Remedy IT Management, Agile, DameWare UT, Remote Ware, Enterprise Product Registry, TX Shuttle, Blackbaud Fundraising Software