Also known as: dlong_alltel
Provide all hardware and operating system support to over 900 Windows 2000 / 2003 servers. Migrated applications when applicable from Windows to Red Hat Enterprise Linux 4 platforms. Researched and successfully implemented Microsoft’s System Center Operations Manager 2007 to monitor and provide alerts on all ALLTEL owned Microsoft servers. Streamlining data center operations by consolidation of Windows and Linux Systems to virtual instances hosted on VmWare ESX 3.0 platforms. Maintaining all Windows call management and voice recognition servers for customer bill payments. Sustain high availability of Citrix 4.0 server farms that provide point of sale functionality to retail stores. Providing leadership and direction to a team of 14 technicians across the United States. Recently integrated offshore teams in India for first level support by providing training and documentation. Specialties VMware, RHEL4, Windows Server 2003, Citrix 4.0, NetBackup, Systems Center Operations Manager 2007, (HP, Dell, IBM, Fujitsu Hardware)
