Also known as: cruiz-shipe
Business analysis and project management professional with MBA and over seven years of eCommerce experience. Overall Information Technology career spans 20 years. Industry Experience: • Financial Services • Internet Retailers • Pharmaceutical • Higher Education eCommerce Experience / Knowledge: • Content Management • Product Management / Product Catalog • Store Locators / Google Maps / Geolocation • Order Management • Search Engine Optimization (SEO) • Secure Payment • Account Management • User Authentication (SSO & MFA) • Supply Chain • User Profiles / Personalization • Customer Relationship Management Business Analysis Skills: • Business Case Definition • Requirements Elicitation & Management • Functional Requirements – Use Cases and User Stories • Non-functional Requirements Specification • User Interface Prototyping • User Experience / User Centered Design • Process Mapping / Modeling • Functional Testing Other Role Skills: • Prior Website design skills – HTML, ASP, and XML • Team leadership skills – leading and motivating team of business analysts and web designers • Client facing skills – proven in client facing roles across a number of different clients and organizational levels • Presentation skills – able to present confidently to senior levels • Workshop Skills – able to plan, organize and run large workshops • Training Skills - able to train on a variety of technical and non-technical subjects. • Facilitation Skills – able to facilitate large groups from different organizations / backgrounds / seniority • Strong teamwork ethic with a proven ability to work collaboratively • A focus on results and a flexible, ‘can–do’ approach
