Also known as: bengross
I manage the Endpoint Engineering and Infrastructure (EEI) team in the Information Services and Technology Division at the University of California, Berkeley. I have worked on both operational and research sides of infrastructure in enterprise, academic, government, and startup environments. My PhD is in Library and Information Science from the University of Illinois Urbana-Champaign (UIUC). My dissertation focused on the intersection of identity management, security, and user experience and how social, technical, and policy domains influence and shape behavior. Specialties enterprise infrastructure, security, identity management, user experience, and messaging systems.
