Also known as: Time4u
Client-Enablement Champion Focused on streamlining back-end and implementation processes. Worked closely with product development and management teams on migration projects and beta-testing. Strategic Partner Sales Generation Develop account plans for clients to enhance the existing product value. Identified and documented new sales opportunities with existing clients and acted as escalation point for the post-sales process. Consistently exceeded departmental sales goals for consecutive quarters running. Dedicated Account Manager for global enterprise accounts. Implemented strategic account plan that enabled clients to maximize ROI. Excelled at optimizing and streamlining internal processes. Created customized training for C-level executives and qualified consulting resources for delivery. Subject Matter Expert Maintained vendor-neutral certifications and exhibited expertise in several popular performance management products. This experience has enabled me to excel at resolving escalated issues while solidifying overall customer satisfaction. A great number of Fortune clients served as references for my company due to their confidence in my abilities to deliver more than promised. Customer Satisfaction Manage all aspects of the customer relationship with enterprise-level accounts. Effective advocate for the client internally and drove critical issues to resolution. Worked with other management functions to deliver strategic direction and high levels of customer satisfaction. By detecting and resolving product issues common to multiple customers, my efforts contributed to a consistent average annual maintenance renewal rate exceeding . I prefer to use my talents and strengths to build cross-departmental relationship capital and client ROI. Tenured experience working with start-ups and new ventures.
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Tim Richardson's address is ***** Lake Como Dr, Austin, TX.
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Tim Richardson's age is 44.
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