Saint Paul, MN | Minneapolis, MN
Also known as: nicolenetland
I have led and managed UX (User Experience) teams inside Fortune companies, worked within agencies as part of an interactive team, and have been an independent consultant on projects of various shapes, sizes, and industries. This years of experience in the field, allows me to effectively translate business objectives into a customer-focused solution and present it to clients in a manner that is meaningful and creates tangible results. Currently, I am Research UX Lead on Target's new RAD (RapidAccelerated Development) Team to rapidly prototype new business development ideas to prove customer and business value as part of Target's innovation area. Previously, I was a Design Strategist on the Customer Experience (CX) Design team at Best Buy. Prior to that, I shaped the UX Strategy practice within BestBuy.com a process of providing stakeholders a strategic UX approach grounded in research and behavioral customer data to help inform experience roadmap decisions. Industries retail, financial, resort and travel, health care Services experience strategy, experience design, prototyping, interaction design, user interface design, information architecture
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