Searcy, AR | Capron, IL | Rockford, IL
Also known as: jolisouci
I am a thinker, a strategist and an explorer of the natural world and the digital frontier. As a thought leader and change agent, I am passionate about identifying opportunities for customer engagement and implementing experience strategy to optimize, innovate and make a positive difference in the way businesses connect with customers across channels. Enabling businesses to thrive in the rapidly changing digital space through strategic and meaningful customer connection is the driving force behind everything that I do. I believe that people come first and that we must understand the human connection to innovate meaningful solutions. As part of the Kohl's Leadership team, I am always looking for dynamic, innovative, out of the box thinkers to join my team. As part of the UX team, you will play an essential role in leveraging the voice of the Kohl's customer to craft on-brand experiences that meet and exceed the customers expectations throughout the digital shopping journey. If you have interest, please either send your resume to or visit www.kohlscareers.com to apply online. Specialties User Experience Experience strategy, user research, journey mapping, task analysis, surveys, web analytics, personas, information architecture, storyboarding, wireframes, prototypes usability testing. Digital Strategy Feasibility workshops, content strategy, measurement strategy roadmapping. Project Management KPIs, charter, project planning, change management retrospectives. Crosschannel retail commerce, insurance, healthcare, business services, BB, BC and BG.
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