john raisch

Executive-level Customer Experience strategist, technologist, practice area lead and manager/mentor with 15 years experience building, designing and managing large, hi-growth online properties for B2B and B2C retail/e-commerce and direct-to-consumer businesses. Specialties - user experience architecture and design - e-commerce strategic planning and development - internationalization and localization - mobile and social commerce - information architecture, interaction design, ui design, user research, usability testing - product management, interactive product development - XHTML, CSS, Javascript, JSP, CF, PHP, Web 2.0, AJAX - analytics (sales, marketing, clickstream via Omniture) - web "personalization" and product recommendations platforms