CORE COMPETENCIES • Large-scale Program Planning and Management • Product Lifecycle Management • Complex Business and Financial Data Analysis • Business Development • Customer Relationship Management KEY ACHIEVEMENTS Launched Hitachi 5800 Storage Subsystem as an IBM standard offering in the mid-range server market with forecasted annual sales of $50M. Managed cross-functional effort to establish infrastructure necessary to process OEM orders for products and services, including logistics, service initiation, and call center customer support. Negotiated OEM contract including product/service pricing and the terms and conditions for procurement, sale, and service of Hitachi storage products by Silicon Graphics. Managed the Cisco Alliance project to completion, launching Hitachi sales of Cisco 7200/7500 routers in the enterprise server market with annual forecasted revenues of $54M. Developed and implemented corporate-wide Product and Service Phase Review Policy with detailed guidelines, procedures, and deliverables for each phase of the product lifecycle from conception through end-of-life. Strategic contributor to Product Master File SAP and Oracle conversions including implementation of Business Intelligence (BI) tools, Sales Force Automation (SFA) and Customer Relationship Management (CRM) systems. With staff of four financial analysts, managed $500M worldwide supply of OEM storage subsystems to meet global sales targets while maintaining minimum inventory levels. Established US product/feature pricing; authored the US Price Book and Policy Manual for Sales and Service. Focal point for pricing recommendations and competitive analysis. Received Recognition Award for this effort. Specialties Program Management, Product Management, Project Management, Product Lifecycle Management, Strategist, Channel Marketing, Positioning, Pricing, Financial Analysis, Business Analysis, Business Development, Customer Relationship Management, Process Improvement and Business Intelligence; Cross-function Liaison, Matrix Management, Competitive Analysis and Research.read more ...read less ...
Maine West High School
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Senior Program Managersales Operations Manager At Hitachi Data Systems
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