Also known as: dklightfoot
Several Letters of Recommendation describing my professionalism and mentoring abilities. Wide experience in call center operations. Technically smart with strong experience in telephony system technology. Great command over reports, both preparation and analysis. Possess excellent coaching, motivational and leadership skills. Excellent communication, interpersonal, organizational, and leadership skills. Set up performance goals, efficiency levels and quality assurance standards. Exceptional versatility with the ability to manage multiple tasks in a pressured environment. Follow policies and procedures and HIPAA certified and compliant. Specialties Training, development of training material, indentifying areas for improvement to streamline work flow, quality improvement initiatives and implenmentation, providing positive feedback and mentoring for sucess.
Also known as: randalllightfoot
Randall Lightfoot lives in Lake Dallas, Texas. He is an alumnus of the University Texas, Wayland Baptist University and Plainview High School. He has worked for Lamar Middle School and Waco High School. His work experience includes positions as Coach and Teacher. His favorite band is Jazz. Beowulf, Casablanca and Finding Forrester are some of the movies he loves.
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