Direct supervisory responsibility for two Supervisors who, together, supervised staff. Includes setting goals, coaching to encourage exceptional performance, holding staff accountable through performance management, facilitating monthly supervisor meetings, and ongoing coachingconsulting with Supervisors and their staff to ensure success. Key contact for the implementation of new organizational structure, liaising with lawyer on an ongoing basis. Active Team LeaderCo-Project Manager, leading two successful conversions to new banking systems (, ), converting RRSPRRIF onto the system, and implementing a Customer Relationship Management (CRM) program. Actively participated on the People Development Strategy for the provincial credit union system, reviewing and recommending parameters for the introduction of Behavioural Competencies for small credit unions. Experience in sales leadership as Certified CUNA Mutual Business Development Sales Trainer since trained BDS Referral, Core and Advanced Programs created BDS Refresher utilizing adult learning principles. Implementation of Financial Selling Systems (FSS) program to ensure the Credit Union's long term strategic plan is exceeded through a member focused culture. Coach Training Alliance Certified Coach and RSP - Retirement Success Profile Certified Coach designations Continuously learning, eager to apply new skills to perform at an exceptional level and coach others to extraordinary performance. Saw a need for Retirement Transition Coaching for Business Owners and Corporate Executives, as well as individuals. Programs developed including E-Learning Demo as requested by Pension companies and departments currently developing a month E-Coaching course for use for their clients. Specialties Operations, Marketing, Human Resourcesread more ...read less ...
coaching
start-ups
small business
human resources
social media
business development
management consulting
strategic planning
business strategy
team building
leadership development
organizational development
public speaking
Craft Shop
New Face Of Retirement Inc Retirement Transition & Marketing To Boomers Expertpresent
Prairie Pride Credit Union Manager Of Operationsmarketing & Human Resources
Estevan Credit Union Staff Development Officermarketing Officerreceptionist
Mclellancundallbaumgartner File Clerk
St. Mary's School - Teacher Assistant Teacher's Assistant
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