thomas kulak
Male, 67 years old
Bio

A Project Manager / IT manager who is a problem solver, who can use his skills to help achieve or exceed the organizational goals. Focused on responding to customers by meeting or exceeding their expectations. Summary: •Versatile Director/Project Manager/Team Leader with a demonstrated track record of successful project implementations in health-care insurance, wholesale grocery distribution, inventory control, transportation, government, finance, portfolio management, and property casualty insurance industries. •Successfully moved data centers and ensured smooth and secure transitions in mainframe, mid-range, LAN, WAN and server infrastructure environments. Infrastructure changes were managed so that so that they did not affect hosted customers adhering to agreed upon service level agreements. •Many years of collaborative project management with delivery of projects on time within established budgets. Skilled at conflict resolution stressing user/customer interface delivering service and gaining their overall satisfaction. Specialties Over 20 years of collaborative project management with delivery of projects on time within established budgets. Skilled at conflict resolution stressing user/customer interface delivering service and gaining their overall satisfaction. Experienced in handling help desk functions for Computer Associate's Clarity (project management) and Microsoft's Sharepoint (project collaboration) tools.

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