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Tom has over 30 years experience in customer service, management and a leader. A hospitality and business professional with extensive hotel and resort management experience at both a property and corporate level. I possess a proven track record of significantly improving standards & quality, while simultaneously improving revenue and profitability, thereby consistently optimizing business performance overall. International · Innovative · Confident · Leadership Experience · Exceptional Work Ethic · Driven / Results Oriented · Out-of-the-box Thinker · Flexible · Trainable · Reliable · A team player · * Experienced in managing a diverse workforce, and success in people development. * Ensuring great standards of quality and service to our guests . • Posses a good understand about sales & marketing. • Experience being part of an opening team and coordinating renovations. • Posses a good understanding about profit & loss, budgeting and accounting. Tom has also worked overseas in Sint Maarten-Saint Martin. A fact so charming, it always has to be mentioned first: The island of Sint Maarten-Saint Martin is the smallest land mass in the world to be shared by two different nations. Only 37 square miles are owned by France and the Netherlands Antilles. http://www.st-maarten.com Specialties Turning around staff to operate at their full potential, Customer service awareness, • Posses a good understanding about profit & loss, budgeting and accounting. • Experience being part of an opening team and coordinating renovations.