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I am an IT professional with experience in supporting environments as large as 250 servers, and up to 7,000 desktops. I have extensive experience in working with clients and troubleshooting software issues on servers and desktops – both in a helpdesk setting and in the field. I have covered the areas of helpdesk, field support, trainer, and system administration in my career over the past 11 years. Specialties Active Directory, Group Policy, Exchange, Migrations from Novell to Microsoft