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Over 17 years of professional IT experience. A positive, good humored, upbeat manager who has the ability to establish consensus among cross-functional lines. Natural focus is “IT as a service”. Proven track record in creating successful, enterprise class, IT services from the ground up. Attributes and awards: • 2006 ACE Honoree (Awards for Corporate Excellence) • Enterprise Platform Services, Employee of the month, April 2005 for “outstanding leadership and delivery on the Server Virtualization project” • ITIL Foundation Certification received December 2004 • Principal leader in creation of WaMu’s virtual server service Specialties IT Leadership, Service Creation, Service Management, Vendor Management, Vendor Relations, Contract negotiations, Remote Technology Management, Virtualization, Citrix Service Management, VMWare