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robyn v green
I have managed communities for Current TV, the Yahoo! Developer Network, MyBlogLog (a Yahoo! property) and worked with clients like Intel Software Network, MTV, Behr Paints, Fleishman Hillard and AT&T. I have... -Increased signups by 400% (in 8 months) -Tripled online community involvement -Initiated loyalty and ambassador programs -Overhauled community policies/procedures -Managed social media for several brands with follower counts in the millions -Managed email newsletters and email promotions -Coordinated regional meetups I also recently released my book, co-authored with Miranda Marquit, "Community 101: Growing Online Communities". http://amzn.to/commty101 Specialties • Strong viral and WOM marketing background • Strategic and market planning • Presentations and training • Community Best Practices • Customer Service Crisis Planning • Documentation and Procedural Insight • Extensive connections among both online and offline media • Itinerant conference speaker/trainer on social media and Community building/marketing • Knowledgeable on internet marketing, SEO, social media, blogging and community management