I am a customer management consultant to small BB SaaS companies, using my years of experience as a customer-facing product manager. Many startups and small companies are great at building SaaS platforms, but need to invest more time in shaping desired customer experiences (i.e. what different types of customers do on the platform and how they interact with your staff). Specialties Innovation Management, Customer Experience, Product Planning Design, SaaS, Agile Product Development, Customer Service Consulting, Project Management, Process Development, Product Marketing, Product Launch, Training, Technology, QA Testingread more ...read less ...
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Boston University - School Of Management
Compliance & Product Director At Continuity Control
Officer At Productcamp Boston
Director Of Product Management At Continuity Control
Sr. Product Manager At Perimeter Esecurity
Product Manager At Perimeter Esecurity
Research Assistant At Boston University School Of Management
Business Analyst At Global Valve Technology
Telesales Group Intern At Monster
Operations Intern At Sherpa Pet Group
Product Management Team Intern At Firstrain
Product Innovation Manager At Continuity Control
Program & Sessions Lead At Productcamp Boston
Many Roles
Including Product Manager & Customer Service Consultant At Continuity Control
Sr. Product Manager At Perimeter E-security
Product Manager At Perimeter E-security
Research Assistant - Marketing Professor Susan Fournier At Boston University School Of Management
Research Assistant - Is Professor Fernando Suarez At Boston University School Of Management
Customer Management Consultant At Productplant
Director Of Product Managementproduct Innovation Manager At Continuity Control
Sr. Product Manager At Perimeter E-security Now Silversky
Product Manager At Perimeter E-security Now Silversky
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