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Experienced administrative professional for over years - nine years spent in executive-level support. The areas I am most passionate about are strategizing, problem solving, and working closely with clients. There are individuals who see obstacles I see opportunities. My skill sets and talents easily transfer across all lines of business and infinite company environments. Heavy-duty multi-tasker remains on track with constant service interruptions and possesses the ability to manage the demands of competing priorities and managers. Excellent written and verbal skills. Expertise in effective communication to build respectful and trusting rapport with clients from diverse multicultural and socioeconomic backgrounds. Committed to continuous improvement. Self-imposed standards of excellence rather than having those standards imposed upon me - fully exercises integrating ethics, integrity,and honesty in all situations. High-energy individual whose culture encompasses putting the client first and contributes to the highest customer service level attainable. Upbeat results-oriented professional who comes to work with enthusiasm and a can-do attitude. Specialties Administrative professional who understands the importance of time management. Thrives in independent and team situations where critical thinking skills and problem resolution in a fast-paced environment are required. Reliable self-starter determined to meet and exceed expectations with the appropriate sense of urgency. Microsoft Office Lotus Notes Mainframe CRM CCAS Social Media State of Ohio Notary Public Certification WorkKeysNCRP Certificate ID DBRPWQTPY - Silver - Twitter @MicheleHarvey