Motivated business professional with health care experience and a successful 15-year track record of enhancing operations to increase profitability. Aptitude for quickly identifying process inefficiencies and operating productively in a high pressure, deadline oriented environment. Diversified experience in Claims managment, DME Call Center & Clinical Operations. Has designed, implemented and assessed flow processes within several organizations. Achieved and sustained strategic organizational goals with measurable outcomes & increased profits. A high-energy individual, who has a "roll up the sleeves" approach to get things done. Take charge, pushes for action and instills a sense of urgency to achieve the organization's goals to include quality improvement, policy and procedure enhancement. In-depth working knowledge of human resources processes and proficient in recruiting, training & developing and terminations. Specialties • Claims Management • DME Call Center Management • Diabetic, Ambulatory & Ancillary Products • Practice Management Assessments • Medicare & Medicaid Specialists • Operational Assessments • ICD-10 Training & Implementation • Training & Development- Management & Supervisory • Writing Policies & Procedures • Staffing and Recruitment - Search & Selection • Organizational Development • Compliance Auditing - LCD Focus • Business Development • Outplacement Services - Layoffsread more ...read less ...
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