Author of 10 For Dummies books including titles on Outlook, Outlook Business Contact Manager, Microsoft Office Live, SugarCRM and ACT. CRM consultant specializing in increasing the profitibility of my clients through improved office efficiency and a better understanding of the sales process. Author of ACT 2010 Essential Training video course for Lynda.com. Specialties CRM consulting, Business Contact Manager, Outlook, ACT, SugarCRM, ACT database repair and ACT report design.read more ...read less ...
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