A creative and engaged leader, at my best wrangling people and projects in pursuit of customer delight and business value. I LOVE MY JOB Past endeavors include SEO and marketing for a Seattle TechStars startup, implementing CRM-related systems, managing the deployment and operations of enterprise information systems, and for several years my team handled most of the technical bits for Penn State Outreach's online marketing efforts. I enjoy thinking strategic thinking, design thinking, complexity thinking. This has given me a reputation for innovative solutions involving people, processes, and technology. I believe in cultivating a work environment where autonomy, responsibility, engagement, collaboration, learning, and continuous improvement are part of the culture. Caring about people has resulted in a strong track record of attracting, developing, and retaining excellent staff. Some say I have a real knack for explaining technical issues to non-technical people. Where this has helped most is clarifying the strategy and context of decisions to executive leadership. As of I have over years experience in IT, and seven years working in higher education marketing and communications. I'm a published author on Perl programming, and have presented for conferences and webinars. For seventeen years before jumping into higher education, my work was as an IT consultant in Wisconsin, where I jack-of-all-traded in software development, project management, embedded systems, data warehousing, computer security, networking, and system administration. At present I live in Seattle with my wife and three children. Specialties IT leadership compelling customer experiences product management customer relationship management (CRM) systems content management (CMS) systems system integration web analytics e-mail marketing. Also experienced in software development (C, C, C#, Perl, Visual Basic, SQL, PHP), embedded systems, data warehousing, business intelligence, computer security, networking, and system administration.read more ...read less ...
programming
tool
portishead
linux
php
seo
html
css
unix
perl
cms
web analytics
rock and roll
computer security
software development
stanley kubrick
doctor who
the prodigy
the godfather
gummi bears
alfred hitchcock
twin peaks
zach galifianakis
natalie portman
customer service
business intelligence
the nightmare before christmas
queens of the stone age
organizational leadership
monty python's flying circus
whose line is it anyway
johnny cash
leadership think tank
crm experts
Penn State
Penn State University
Taylor University
Schneider National
Penn State University
Crm
Consultant
Higher Education
Chairman
E-marketing Manager
Kimberly-clark Corporation
Nelco
Omni Resources
Dynamic Software
Profound Solutions
It Consultant - Knowledge Services
Comedycity
Mcs Automation Engineers
Sitegen
The Pennsylvania State University Director Of Crmcustomer Systemsand Web Servicespresent
Director Of Web Strategy & User Experience
And Product Management At Penn State University
Customer Systems & Web Services At Penn State University
E-marketing Manager At Penn State University
It Consultant - Knowledge Services At Schneider National
Consultant At Profound Solutions
Cast Member At Comedycity - Venture Theatre
Consultant At Dynamic Software
Youth Leader At Community Church Of Appleton
System Administrator At Sitegen
Consultant - Internetintranetnotes Services At Kimberly-clark
It Consultant At Omni Resources
Penn State Outreach Marketing And Communications Directorcrm And Web Servicespresent
User Experience Program Manager At Appature
Content Strategy And Online Marketing At Apptentive
Apptentive Marketing2012 - Present
Penn State Outreach Marketing And Communications Directorcrm And Web Services2005 - 2012
Omni Resources Consultant1994 - 1999
Profound Solutions Consultant2003 - 2005
Dynamic Software Software Engineer1999 - 2003
Mcs Automation Engineers Consultant1989 - 1994
Sitegen System Administrator1997 - 2001
Kimberly-clark Corporation Internet Services1997 - 1999
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