IT management & security professional with broad technical knowledge and a focus on how human resource management, organizational development and process affect IT service delivery. Specialties • IT governance, quality, and management • Customer service, team building, conflict management, and follow up • Widely published business and technology author; effective public speaker • A track record of continuous process improvement at small and large organizations read more ...
  • guitar
  • camping
  • leadership
  • mandolin
  • scouting
  • State University Of New York At Buffalo
  • University Of North Carolina At Chapel Hill
  • Chairman
  • Ga
  • Nc
  • Asheville Information Technology

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