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I am a seasoned digital leader and strategist. I am an expert in digital user and customer experience, creative direction, and eCommerce design. However, my experience has taught me that my actual professional value is My job is to get things done. I do that, well. I solve problems. I am the calm one. I run towards the fire. I don't care who gets the credit, I just want the team to win. People enjoy working with me, even when I am tenaciously focused on the end goal. I am right, a lot but I am vocally self-critical and learn from my failures. I don't make the same mistake twice. I am fluent in many languages in the technology-driven business world I speak marketer, developer, designer, salesperson and most importantly, customer. Everything in my world is held under the cold lens of "does it work", and if not "how can we fix it". Specialties User Experience (UX), Customer Experience (CX), creative direction, diplomacy, team and employee development, web design and development, product design, and innovating the future.