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John D. Lake, Jr. is a certified Master Trainer and Performance Consultant. A consultanttrainer with extensive experience in hard and soft skills training and a thorough understanding of business practices and drivers. Implements and delivers strategic and measurable solutions that improves organizational effectiveness. Demonstrated ability to provide global support, and trainer developmentcertification, using state-of-the-art technology to expand reach and maximize return on investment. Specialties years in Human Resources Training and Development years as certified Master Trainer (DDI) Has conducted workshops in many subject areas including Leadership, Managerial Supervisory Skills, Team Development, Interpersonal Communication Skills, Customer Service, Interviewing Selection, as well as Business Acumen Development. Global experience (Brussels, Prague, Shanghai, Bangkok, Mexico City)