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I lead internal and executive communications for Learning@Cisco, the education and certification organization at Cisco Systems. My experience spans corporate communications, public relations and social media, with in-house and agency-side experience. Computerworld called my book SocialCorp one of five essential social media marketing books for 2009. I have spoken and provided social media strategy globally, at universities, major corporations, and conferences. I was EVP of Social Media and Editorial Services at Eastwick Communications, where I worked with clients like Seagate, Fujitsu, and Ustream.TV. Prior to that I have over a decade of Fortune 500 corporate communications leadership, which includes four years as the speechwriter to the CEO of Sun Microsystems, and three years as a director of internal and executive communications at Hewlett-Packard. Specialties Social media, social networking, web business, writing, editing, messaging, communications strategy, Twitter, Quora, marketing, public relations, blogging, blogger relations, editorial, privacy, communities