Jerry C. Yang *

Messages

Karl Whaley, said:

“I feel i was treated not as a valued client of two years, more like an expendable one in a billion advertisers with google .I still don't understand why your system didn't bill one automatic $197.26 payment. Your system billed me 3 times in 2 hours and my bank's fraudulent flags raised, stopping all my business transactions. My supplies and orders for that day and the following day were canceled or returned. Not for lack of funds,the improper action of your billing systems. We have hundreds of dollars in return supplies which cost to re-order. Google has denied any fault. My bank called me explaining the reason my card was hot-carded - three charges in two hours seems suspicious to me. I have sinced stopped advertising with Google. I stopped all payments until my attorney has a chance to review all parts. I requested a google supervisor contact via phone and it has been 12 days without any response or call. Karl Whaley Owner Allow Us Moving Systems Re: [#478476217]”

Sent on 2009-08-07 19:43:38