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Male, 43 years old
Bio

Salesforce.com expert with extensive experience in support and sales operational process evaluation, design, and improvement. Proficient in customer relationship management (CRM) system deployment and administration, building system requirements and design, increasing user productivity, and improving the usability of mission critical systems, increasing the adoption of on-demand CRM at a mid-sized enterprise software company. Known for a passion to strengthen companies through on-demand applications, technical skills to design creative solutions to real business issues, and relationship skills to build lasting partnerships. Specialties Systems analysis, process analysis, usability, user adoption, application design, application customization.

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