Otis, MA | Rochester, NY | Mountain View, CA
Also known as: protrex
Jamie Richard lives, breathes, and sleeps technology. Throughout my education I have worked as a freelance technician for small business and residential customers, doing computer, network, and AV support and installation. My experience at Gemini Telemanagement Systems and Single Digits has provided me with extensive experience installing and maintaing HSIA (High Speed Internet Access) platforms at hotels across the country. These HSIA platforms included DSL and WiFi based connectivity in high utilization public environments. This position gave me an appreciation for properly documenting these systems during installation. Without extensive and accurate documentation the task of remote support becomes trivial at best. I have built my customer service experience throughout college by working for the RIT Finance and Administration department, supporting IT systems for the business functions of the institute. This involved supporting a large number of users, both via phone using remote access technologies and in-person. This position also enforced the importance properly documenting issues via a ticketing system and following up with users to ensure their issues are resolved. Specialties network design, network installation, network administration, voice over ip, voip, unified communications, asterisk, trixbox, freepbx, switchvox, technical support, system deployment, customer service IT, hospitality internet, mdu dsl, mdu wifi, wifi security, linux, mac os x, mac os x server, windows, windows server, virtualization, system documentation, video podcasting, wirecast, live streaming, video streaming
Jamie Richard lives in Monroe, LA. She attended the Grambling State University and Lake Highlands High School. She works as a Secretary.
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Jamie Richard's address is ***** N Ozark Ave, Harwood Heights, IL.
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Jamie Richard's age is 50.
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English footballer (born 1987). You can find more here.
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