Ivy Meadors, shares her wealth of experience via speeches, consulting, writing and mentoring, contributing to peoples ability to be successful in business and life. Her dynamic and charismatic imprint has been felt among Fortune corporations, U.S. Government agencies, universities and non-profit agencies worldwide. She has over thirty years experience in customer service and support and developed a platform of excellence upon four pillars customer service, psychology of leadership, communication techniques, and progressive deployment of technologies. Her expertise includes an array of topics from executive and non-traditional leadership skills, generational relationships, multi-faceted communication techniques, customer service, presentation skills, and deployment of specialized corporate technologies like CRM and telephone systems. Her career with U S West Communications and IBM contributed to her advanced development. Ivy transforms businesses, Help Desks and Call Centers by seeing things that are not so obvious to others. Ivy is likely the only female conference producer in technology as the owner of the Signature Customer Service and Support Professionals Conference (www.signatureconference.com) and the Government Customer Support Conference (www.governmentconference.com). An authority on leadership, she is also a dedicated advocate for developing young leaders and women. As a speaker, Ivy engages and educates delivering presentations that are powerful affairs, teaching people and businesses how to exceed and excel. She gives her audience sound business solutions, imparts a passion for action and challenges them to commit to success, transforming the lives of thousands. She holds the credentials of a professional speaker recognized by the National Speakers Association. Free resources on her website include an information-packed newsletter plus topics on leadership, speaking, customer service, technology and more. www.hthts.com. Specialties leadership, mentoring, generations, call center and help desk technology, presentation skillsread more ...read less ...
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Owner
High Tech High Touch Solutions
President At Customer Service And Support Professionals Group
Ceo And Founder At High Tech High Touch Solutions
President At Nsa Northwest - National Speakers Association Of The Northwest
President At Customer Service And Support Professionals
Senior Professional Services Consultant At Ibm
Senior Management -information Technology At Us West Communications
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