Extensive experience applying psychological theory, techniques, and tools to the optimization of human-system performance and the achievement of business goals. Demonstrated success in usability engineering, user interface design and evaluation, requirements definition, and performance improvement in industry and research environments for over fifteen years. Interests include, but are certainly not limited to, holistic user experience, emotional design, taxonomies, folksonomies, social networking, and ethnography. Specialties Usability testing (formative and summative, lab- and field-based), concept sorting, information architecture, survey research, web metrics, task analysis, focus groups, statistical analysis, general management consulting.read more ...read less ...
George Mason University
James Madison University
Chairman
Adjunct Professor At George Mason University
Usability Analyst At Cpsi
User Experience At Telogical Systems
Senior Staff Consultant - Web Technology At Verizon
Senior Technical Advisor For Usability At Bell Atlantic
Instructional Systems Designer At Bell Atlantic
Social Science Research Analyst At Federal Bureau Of Prisons
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