Currently serving in a managerial role for a global IT manufacturer and services provider. Experience providing on-site and remote technical support. Familiar with a wide range of technical applications and systems. Experience working in a call center environment providing Level and Level technical support. Prior management of social media for a retail store location of a major IT company. Previous research training in quantitative and qualitative methods, as well as data collection and analysis. Specialties Statistical Package for the Social Sciences (SPSS), Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Powerpoint, Internet Explorer, Windows , Windows Vista, Windows XPread more ...read less ...
North Carolina State University
Founder
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